Dear Valued Customer,
The Financial Management and Resilience Programme (URUS) is a payment relief assistance programme for the B50 customer segment1 who:
- Has an existing payment relief assistance package (e.g. Payment Relief Assistance, PEMERKASA Plus, PEMULIH, bank’s own rescheduling and restructuring, etc.) as of 30 September 2021
- Has a gross household income of RM5,880 or less per month
- Experienced either loss of employment or reduction of income of at least 50%
- Has a performing loan/financing that is not in arrears exceeding 90 days as of the date of the URUS application
Under the URUS package, customers may opt for:
- 3-month interest/profit waiver OR
- 3-month interest/profit waiver and reduced instalments for up to 24 months
Please note the Bank will review your URUS application before forwarding it to AKPK for further action. AKPK or the Bank will contact you via email within 10 working days.
The Bank will contact you only on hire purchase loan/financing matters.
The application for URUS is open from 15 November 2021 until 31 January 2022. Please note that all loan/financing accounts under URUS will be identified as such in your Central Credit Reference Information System (CCRIS) credit report.
Please refer to the media statement by The Association of Banks Malaysia for further details.
1 Customers with gross household income of RM5,880 or lower, based on the definition by the Department of Statistics of Malaysia (DOSM). Evidence of household income will be required for customers who are not registered recipients of Bantuan Sara Hidup (BSH) or Bantuan Prihatin Rakyat (BPR).