27 April 2026

Branch Closure Notice of Sandakan Branch

Announcement

Dear valued customers,

We would like to inform you that our Sandakan Branch will be closed, with 25 September 2026 as the last day of operations. To ensure continuity of service, all customer accounts and banking services will be transferred automatically to our Prima Square Branch, which will commence operations on 24 August 2026
 
Sandakan Branch (To Be Closed) Prima Square Branch (New Home Branch)
No. 59-61,
Block 20, Jalan Tiga,
Bandar Sandakan,
90000 Sandakan, Sabah.
Ground & First floor,
No. 246, 247 & 248,
Block 25, Lorong Prima 7,
Prima Square, Mile 4,
90000 Sandakan, Sabah.
 
Self Service Terminals at the current location, including Automated Teller Machines (ATMs), Cash Deposit Machines (CDMs), and Cheque Express Machines (CES), will cease operations at 2:00 p.m. on 25 September 2026.

Please be assured that all customer banking accounts, including account numbers, will remain unchanged. Customers may continue to perform banking transactions at any Alliance Bank branch, or via Alliance Online Banking, Alliance BizSmart® Online Banking, and the allianceonline mobile app.

For more information, please contact our Customer Service at: We thank you for your continued support and look forward to welcoming you at our Prima Square Branch.