12 December 2023

12-Hour Cooling-Off Period for New allianceonline Registration


Dear Valued Customers,

Effective 21/12/2023, as part of our ongoing effort to enhance banking security, there will be a 12-hour cooling off period when you install allianceonline mobile app for the first time or on a new device. This is to prevent any unauthorised transaction on customers’ accounts if their device has been tampered.

Customers will be able to perform online transactions after 12 hours from the successful first-time login on their device. During this time, customers can access to their account details for inquiry purposes.

We encourage our customers to register for allianceonline mobile banking in advance.

Thank You.


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