Our Purpose

An Alliance For The People
and Planet.

Embedding ESG into the heart of business and operations for the people and planet.
Our Purpose

Sustainability - An Extension of our Brand Purpose

We believe that banking should be more than just a transactional experience. Beyond being a bank, we strive to be a partner that supports our customers through every stage of their financial journey. As part of our Brand Purpose to be The Bank For Life, we are committed to further integrating sustainability into our business strategies, procedures, processes, and operations, fostering a robust sustainability culture within our bank and encouraging our customers to embrace ESG best practices.

True to our mission of Building Alliances to Improve Lives, we aim to contribute to our stakeholders’ financial and social empowerment through meaningful collaborations and impactful business ecosystems.

Another way we improve lives is to do our part to help preserve the planet and we are committed to doing our part to improve our environment for the collective good.

To learn more about our sustainability strategy, refer to our Sustainability Statement in our Annual Report.  

Our Sustainability Purpose

  1. We help business owners adopt economic, social and governance (ESG) practices in a way that creates value for the business, the community and the environment in which they operate.
  2. We aim to create a meaningful impact on sustainability in collaboration with our people, customers and community.

Our Commitment

Our Sustainability Agenda centres on key priorities namely environmental, climate and social responsibility.

We commit to achieving the following topline:
  1. Grow our sustainable banking business
  2. Help customers adopt sustainable lifestyles and business practices
  3. Reduce the Bank’s greenhouse gas (GHG) emissions footprint

Our Progress

 
We have made important progress on our topline goals through a variety of initiatives:
Topline Goal
Key Initiatives
Achievement in FY2024
Grow our sustainable banking business
  • Develop new sustainable financing propositions.
  • Efforts to establish internal policies, processes and procedures to enable growth of the Bank’s sustainable business.
  • Partnerships and programmes to promote sustainable outcomes for customers.
  • Enhance internal systems and processes to ensure compliance with regulatory requirements.
Achieved RM12.6 billion in new sustainable banking business
Help customers adopt sustainable lifestyles and business practices
  • Partnerships with organisations to help our customers understand and adopt sustainable business practices.
  • Efforts to improve risk management practices in alignment with regulatory requirements such as Bank Negara Malaysia’s (BNM) Climate Change and Principle-based Taxonomy (CCPT) and Climate Risk Management and Scenario Analysis (CRMSA).
Reduced C5% of portfolio to 31%
Reduce the Bank’s greenhouse gas (GHG) emissions footprint
  • Upskill people and improve internal processes to be more sustainable, including execution of GHG emissions reduction strategy.
  • Efforts to improve environmental stewardship and accelerate progress towards sustainability goals.
  • Execute sustainability learning initiatives to raise awareness and understanding of sustainability.
Reduced emissions by 18.3% against our FY2020 baseline
 
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