Statements are now conveniently and electronically made for you with our monthly e-Statement service via allianceonline. Only you have access to your statement(s). You can also retrieve previous month's statements with the option to download it into a PDF document for your own safekeeping.
Benefits of using e-Statement:
Alternatively, if you wish to receive your e-statement via email, kindly call our Contact Centre at 03-5516 9988 to subscribe.
To begin, you need to sign up for our online banking,allianceonline. Not a user yet? Register here now! It's free.
If you are already an existing user of allianceonline, just follow these simple steps:
It is an electronic form of your monthly hardcopy statement prepared in a PDF document.
e-Statement is available for customers with the following statement(s):
Yes, up to past 12 months' statement will be made available to you with the option to download for your own reference.
As long as you did not share your username and password with anyone, it will be safe. Only you will have access to your e-Statement(s).
You will need a computer or any reliable device with internet access that enables you to login to allianceonline and Adobe® Acrobat® Reader 7.0 or higher or any similar document reader.
No, there are no charges for e-Statement service.
By subscribing to e-Statements, you have chosen to receive your statement(s) electronically. Hence, no hardcopy statement(s) will be sent to you.
Once the enrollment is completed, you will be able to view your next statement when it is made available on allianceonline.
Yes, you can do so, follow these simple steps:
A notification will be sent to you via SMS once your Credit Card e-Statement is made available via allianceonline.
Phone : 03-5516 9988 (Call us between 8.00am – 10.00pm local time)
Fax : 03-5621 5624
Call us up at 03-5516 9988 (Personal) /
1-300-80-3388 (Business) and
we'll be happy to help you out.