Corporate

Media Centre

Announcement

Discontinuation of Physical Copies of Current Account Monthly Statements

Dear Valued Customers,

Please be informed that Alliance Bank will discontinue the delivery of physical copies of individual Conventional and/or Islamic Current Account monthly statements.

For existing allianceonline users registered before 31st May 2021, you will no longer receive physical copies of your Current Account monthly statements effective 1st August 2021. No action is required if you are an existing allianceonline user.

If you have yet to register as an allianceonline user before 31st May 2021, you will no longer receive physical copies of your Current Account monthly statements effective 1st December 2021. As such, you are advised to register for our Online Banking – allianceonline to view your monthly eStatements. Here are 5 simple steps on how to self-register as an allianceonline user:
Step 1 Go to www.allianceonline.com.my and click on “First Time Registration”.
Step 2 If you do not have Debit/ATM Card, select your account type “I do not have any Alliance Bank cards, I will register via Temporary ID”
Step 3 Call Contact Centre at 03-5516 9988 to request for Temporary ID & T-PIN and authenticate your mobile number by entering T-PIN which will be sent to your verified mobile phone number.
Note: Register for allianceonline via Temporary ID and T-PIN, you will be given “Inquiry only” access package to allianceonline which enables you to only view account balances online. To upgrade your access package to “Inquiry and Transaction”, please check out the FAQs.
Step 4 Create Username & Password and accept the Terms & Conditions for allianceonline services.
Step 5 Once registration is successful, please click “Login” to proceed at the login screen.
What are the benefits of e-Statements?
SAVINGS This service is made free for you.
SPEED Fast and easy access to your statements; anytime, anywhere.
SECURE Only you can have access to your statements.
SIMPLE Simply download your previous statements.
SAVE EARTH No tree(s) is involved in this process.
For more information, you may call our Customer Service at 03-5516 9988.
Thank you.
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