Kuala Lumpur, 7 March 2023 - Alliance Bank Malaysia Berhad (“Alliance Bank” or the “Bank”) today has announced a Flood Relief Assistance programme to help ease some of the financial burdens faced by customers impacted by the recent floods.
These comprise options of a loan moratorium of up to six months, loan repayment modifications, and waivers of fee and charges for customers and businesses that have been affected by the flood situation in several states nationwide.
“Our primary concern is the well-being of our affected customers as we understand the emotional and financial strain on the families and businesses impacted by the flood. We hope the Flood Relief Assistance will help ease some of their financial worries. Affected customers can contact us to discuss the relief package that meets their needs,” said Mr. Kellee Kam, Group Chief Executive Officer of Alliance Bank. The Bank is also assisting its employees affected by the flood to help them through this trying time.
The Flood Relief Assistance is open for application with immediate effect until 3 April 2023. It offers payment relief on all conventional loans and Islamic financing facilities. The Bank will also waive fees and charges for selected services such as replacement of debit card, ATM cards, cheque books and passbooks lost or damaged during the flood.
To find out more about the Flood Relief Assistance programme, affected customers may contact the Bank’s Customer Service at 03-5516 9988 (consumer banking) or 1300-80-3388 (business banking). Alternatively, customers may contact their relationship managers directly.