allianceonline BUSINESS is our internet banking solution for companies and partnerships who have banking accounts with Alliance Bank.

It is an electronic delivery channel that offers banking without borders and brings the banking service to you anywhere via the Internet. Authorised personnel of a company who subscribes to the service can access REAL-TIME information of their account balances as well as details of transactional activities. In addition, electronic funds transfer and cash management functions are readily available.

What you'll enjoy...

• REAL-TIME account information and interest rates 
• Funds transfer, inbound and outbound payments and remittances for cash management including interbank
• Trade Finance facility account inquiry and outstanding items
• Utilities payment and payroll salary crediting services to any Malaysian bank
• Cheque reconciliation
  

The Internet-enabled and 'point & click' feature of allianceonline BUSINESS allow authorised users of an entity from any location to perform banking-related transactions, riding on the entity's outbound infrastructure.

Since 1998, customers are assured of data and transaction security using the latest security technology. Transaction confidentiality is assured with an additional feature of Smartcard for electronic signatory functions. With Smartcard, a signatory can access and approve transactions of his/her mandated company. In addition, signatory with signing rights in multiple companies (related or not related) can be linked by a single Smartcard.

Every transaction successfully submitted to the Bank will be acknowledged via a screen message with a transaction reference number upon REAL-TIME acceptance as proof of delivery and origin.

For more details or a demo, please call eBanking at 03-5632 2652 (during banking hours), or fax us at 03-5621 5624, or email us at online@alliancebg.com.my

1. What is allianceonline BUSINESS?
   allianceonline BUSINESS is a service providing direct access to your accounts as well as information services via the Internet. It is available to partnerships and companies who are customers of Alliance Bank.
   
   
2. What do I need to get started?
   • A current and/or deposit account with Alliance Bank.
   • access, we recommend that you use the 128-bit encrypted version of Netscape Navigator 4.08 or Netscape Communicator 4.7/later versions, or Microsoft Internet Explorer 5.5 or 6.0 version. If you do not already have one of these browsers, please click at the link to download the latest version of Netscape or Microsoft browser.
     Find out more about encryption and browser below.
     
     
3. What are the services available?
   • Check current balances
   • Transfer funds between own, group and designated third party accounts.
     Enhanced features such as reference ID and description, enables you to track the source and purpose of the transfer
   • Monitor cheques issued and deposited - maintain an electronic cash book for reconciliation
   • Make salary payments to employees
   • Trade finance inquiry - view closing balance & outstanding items of trade facility
   • Apply for Letter of Credit and Banker's Guarantee
   • Pay bills
   • Purchase remittances
   • Stop payment of cheque
   • Download transaction history of the last three months for reconciliation purpose
     
     
4. What does it cost?
   A nominal fee will be applicable.
   
   
5. What are the benefits of using allianceonline BUSINESS?
   • Linking remote users - authorised users and signatories though geographically dispersed, can dial up and perform banking transactions via a PC or notebook whose specifications meet our recommended requirements
   • Secure online access - equipped with the latest 128-bit encryption software, access to allianceonline BUSINESS is controlled by a Login ID and PIN. In addition, approval of financial transactions with a smart card enhances security and privacy
   • Flexibility - signatories who have signing rights in various "unrelated" companies can access and approve transactions using a single smart card. There is no limitation to the number of authorised users and each financial transaction can allow a maximum of three signatories.
   • Dual access control - access control for authorised signatories is maintained by Alliance Bank whilst other users can be maintained by you via the access matrix. In addition, the processes of a financial transaction is categorised to allow adequate segregation of duties and control.
   • Import/Export of data - allows import of payroll information from your existing proprietary system to allianceonline BUSINESS for payment subject to minimal customisation.
     
     
6. Can we link accounts of subsidiary companies?
   Yes, you can link your business accounts to perform account inquiries and transfer funds between the accounts.
   
   
7. Can we view online our historical account activity prior to our subscription of allianceonline BUSINESS?
   You can view or download historical activity of your accounts only from the date of your PIN activation.   
   
   
8. Can we access both business and personal accounts?
   To access your personal account with Alliance Bank, please register at www.alliancebank.com.my or visit your nearest Alliance Bank branch.
   
   
9. What precautions can we take to protect our PIN?
   Whilst we use the latest encryption technology and a variety of security measures, you too, have a part to play.
   
   We advise that you:
   • do not write down your PIN anywhere; memorise them
   • do not disclose your PIN to anyone, including Alliance Bank employees
   • keep all records of such PIN safe and secure at all times
   • notify us immediately of any discrepancy, error or suspicion that security has been breached
     
     
10. What happens if we get disconnected in the course of sending an approved instruction to Alliance Bank? How will we know if the instruction has been effected?
    The status of the transmission will be "Failed" which you can verify from the Audit Trail, in which case, you are advised to resend the instruction.
    
    If the line is disconnected after the instruction has been successfully sent to us, we advise that you reconnect to the Internet to confirm the status of the transmission and check your account balance.   
    
    
11. What are the other domain addresses for access to your website?
    
    You may access our website via www.alliancebank.com.my.
    
    For more details, please call your nearest Alliance Bank Malaysia Berhad branch or email us at online@alliancebg.com.my.

1. What is encryption?
   Your online banking session - from your PIN/password to your instruction to pay a bill - becomes a string of unrecognisable numbers (coded language) before entering the Internet, i.e. your account information will read as gibberish to all but you and Alliance Bank.
   
   Both our computers and your browser understand the mathematical formulas or algorithms which serve as door-locks on your account information that turn your banking session into numeric code and back again into meaningful information.
   
   High or b encryption (128-bit) is exponentially more powerful than standard encryption (40 or 56-bit).   
   
   
2. What type of encryption do we need?
   To conduct online banking with Alliance Bank, the high 128-bit encryption that comes with the following browsers is recommended:
   • Netscape Navigator 4.08 or later version
   • Netscape Communicator 4.7 or later version
   • Microsoft Internet Explorer 5.5 or later version

1. What is a Browser?
   A browser is the software that enables you to visit Web sites and view Web pages on your computer screen. Your browser knows how to turn programming instructions sent over the Internet into a meaningful Web page, without which you will not be able to read the material or view the accompanying graphics.
   
   Browsers offer varying degrees of security in encryption. At Alliance Bank, we evaluate browsers to ensure they provide the encryption level required, i.e. 128-bit to secure online banking through the Internet.   
   
   
2. How do we know if our banking session is encrypted?
   To determine if encryption is being used on a Web page, locate the following icons in the lower portion of your browser:
   
   
   
3. What are your recommended browser versions?
   We recommend that you use the 128-bit encrypted version of the browsers listed above.