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eChannels
 Phone Banking
Phone Banking Services
  • Conduct phone banking anywhere in the country or around the globe
  • 24-hour access to our automated phone banking service:
    • Credit Card services
    • Card Activation
    • Report of lost or stolen ATM or Credit Card
    • Balance enquiry and transaction history
    • Funds transfer to own savings or current accounts
    • Cheque-related services
    • Rates enquiry
  • Secure access to account via T-Pin (How to get a T-Pin)
For quicker access to phone banking services:





Helpful Tips:

  • For verification you will be required to key in your new IC number and 6 digit T-Pin
  • Have the following details at hand:
      1. Credit Card Services - Credit Card number
      2. Banking Services - Account number
  • To speak to our friendly Customer Service Officer, please call the phone banking hotline between 8.00am and 10.00pm daily.
Next Steps

Online

Provide us with your basic contact details and we'll be in touch with you soon.

By Phone

Call us at 03-5516 9988 and we'll be happy to help you out.

Face to Face

We're always ready  to serve you so locate our nearest branch here.